Terms of Use

1. Legal agreement

These Terms of Use ("Terms") constitute a binding agreement between you ("User", "you") and InAppBot Inc. ("InAppBot", "we", "our"), a corporation organized in the United States, for the use of DRI COPILOT, including the mobile application (iOS and Android), website, APIs, community features, navigation, alerts, marketplace, and all related services (collectively, the "Service").

By downloading, installing, registering, accessing, or using the Service, you confirm that you have read, understood, and agree to these Terms, our Privacy Policy, and our Cookie Policy, which are incorporated by reference. If you do not accept these Terms in their entirety, you must not use the Service.

2. Nature of the Service

• We are not a transportation provider: InAppBot does not own, operate, or dispatch for-hire vehicles. We are not an FHV (For-Hire Vehicle) base or a TLC-regulated entity as a transportation operator. DRI COPILOT is exclusively an informational assistance tool for drivers.
• We do not provide professional advice: nothing in DRI COPILOT constitutes legal, financial, regulatory, tax, medical, or professional advice of any kind. Consult with qualified professionals for matters affecting your TLC license, vehicle registration, tax situation, regulatory compliance, or legal obligations.
• We are not an emergency service: DRI COPILOT does not replace emergency services (911, police, fire department, medical services). In case of an emergency, contact the appropriate services directly.
• We do not replace official authorities: alerts, regulatory data, and notifications provided are informational in nature and do not replace direct consultation with the TLC, DMV, courts, or other competent authorities.

3. Eligibility and account

• You must be at least 18 years old and have the legal capacity to enter into binding contracts in your jurisdiction.
• You must provide truthful, complete, and up-to-date information. You are responsible for maintaining the accuracy of your account information.
• You are solely responsible for the confidentiality of your credentials and the use of your account. You must notify us immediately if you suspect unauthorized access.
• We may require additional verification (such as TLC license verification) to access sensitive or regulatory features.
• InAppBot reserves the right to reject registrations, suspend, or terminate accounts at its reasonable discretion.

4. Road safety and responsible use

4.1 Hands-free design

DRI COPILOT is designed to operate automatically and hands-free while you drive. The app automatically activates proximity alerts, voice notifications, voice navigation, and monitoring features without the need for manual interaction with the screen. This automatic functionality does not eliminate or reduce your responsibility as a driver.

4.2 Prohibition of manual use while driving

• It is expressly prohibited to manually interact with the device screen, touch, swipe, type, or manipulate the app in any way while the vehicle is in motion.
• All configuration, alert review, data review, report creation, or any interaction requiring visual or tactile attention must be performed only when the vehicle is safely parked and the engine is off.
• Do not use the Service in a way that distracts your driving or violates local, state, or federal traffic laws, including but not limited to the mobile device use laws of the State of New York (NY VTL § 1225-c and § 1225-d).

4.3 Driver responsibility

• You are solely responsible for complying with all traffic laws, TLC regulations, and applicable licensing requirements while driving.
• The Service does not replace your professional judgment as a driver, road signage, official traffic instructions, or current traffic regulations.
• By using the app, you declare that you possess a valid driver's license, current vehicle insurance, and meet all legal requirements to operate your vehicle.
• Full release: by accepting these Terms, you voluntarily, knowingly, and irrevocably waive any claim, lawsuit, or legal action against InAppBot Inc., its officers, employees, agents, and affiliates, for any accident, bodily injury, death, property damage, financial loss, fine, regulatory sanction, or any other harm occurring during or as a consequence of operating a vehicle while the Service was installed, active, or in use. This release applies regardless of whether the incident was caused in whole or in part by information, alerts, navigation, regulatory data, or any functionality provided by the Service, including failures, errors, omissions, delays, or inaccuracies in such information.

5. Navigation, maps, and route data accuracy

The navigation, mapping, and route calculation features of DRI COPILOT are provided through Mapbox technology and third-party data sources. It is essential that you understand the following limitations:

• No guarantee of accuracy: routes, estimated times of arrival (ETA), traffic conditions, road restrictions, and map data may contain errors, be outdated, or be incomplete.
• Signage prevails: always follow traffic signs, traffic lights, and physical road signage, even if they contradict the app's navigation instructions.
• Variable conditions: road conditions, construction, temporary closures, events, and emergencies may render suggested routes inaccurate or unsafe.
• GPS and connectivity: location accuracy depends on GPS signal, atmospheric conditions, urban environment (tall buildings, tunnels), and data connectivity. Results may be inaccurate under certain conditions.
• Zones and restrictions: information about no-parking zones, no-stopping zones, one-way streets, taxi zones, and other restrictions is provided for informational purposes and may not reflect the current real-time status.

6. Government, regulatory, and third-party data accuracy

DRI COPILOT integrates data from multiple government and third-party sources. These integrations are subject to important limitations:

6.1 TLC, DMV, and FHV data

• TLC license data, for-hire vehicle (FHV) records, DMV suspensions, and vehicle records come from NYC Open Data and New York State DMV sources.
• This data is synced periodically (generally once a day) and may have delays of up to 24 hours or more compared to official real-time records.
• Not official records: the data displayed in DRI COPILOT does not constitute certifications, official verifications, or legal documents. Always verify your license status, vehicle registration, and regulatory compliance directly with the TLC, DMV, or competent authority.

6.2 Parking violations and penalties

• Parking violation data comes from NYC Open Data and may not include recent violations, payments made, or corrections.
• Penalty calculations (30/60/90-day stages, boot risk, registration suspension risk) are informational estimates based on general rules and do not constitute legal or financial advice.
• Actual amounts, deadlines, and consequences may vary. Consult directly with the corresponding court or a legal professional.

6.3 Flight and airport data

• Flight information is obtained from third-party APIs (AirLabs) and may have delays, inaccuracies, or be unavailable.
• Do not base critical scheduling decisions exclusively on flight data provided by the app.

6.4 Restaurant and point-of-interest data

• Restaurant data (including health inspection ratings), restrooms, parking meters, hydrants, and other points of interest are informational in nature and may not reflect the current status.

7. License to use the Service (EULA)

Subject to compliance with these Terms, InAppBot grants you a limited, revocable, non-exclusive, non-sublicensable, non-transferable, worldwide license to download, install, and use the Service on devices you own or control, for personal and internal commercial purposes related to your activity as a driver.

7.1 Restrictions

The following is expressly prohibited:

• Copying, distributing, selling, reselling, renting, lending, sublicensing, or commercially exploiting the software outside its authorized use.
• Modifying, decompiling, disassembling, reverse engineering, or creating derivative works of the Service, except where expressly permitted by applicable law and cannot be contractually waived.
• Attempting to evade, disable, or circumvent security controls, authentication mechanisms, rate limits, technical restrictions, or protective measures.
• Automating access, performing mass data extraction (scraping), data mining, or accessing the Service through automated means not expressly authorized.
• Using the Service to develop a competing product or service.
• Removing, altering, or concealing copyright notices, trademarks, or other proprietary notices.
• Using the Service in a manner that violates applicable laws or regulations, or that infringes third-party rights.
• Using the Service for surveillance, enforcement, or sanctioning purposes against drivers. DRI COPILOT is a tool designed exclusively to assist TLC drivers. It is expressly prohibited for government agencies, law enforcement, the Taxi and Limousine Commission (TLC), the Department of Transportation (DOT), or any regulatory entity or their agents, contractors, or representatives to use the Service — directly or indirectly — to monitor, identify, locate, profile, or collect evidence against drivers for the purpose of imposing fines, sanctions, disciplinary actions, enforcement operations, or any punitive action. This prohibition includes, without limitation, access to community reports, location alerts, traffic data, or any information generated by the user community for enforcement purposes.

7.2 App store-specific conditions

If you download DRI COPILOT from the Apple App Store or Google Play Store, you also accept the applicable terms of the corresponding store, with the following additional conditions:

• This license is limited to use on Apple products (iOS) or Android devices, as applicable, in accordance with the usage rules of the applicable app store.
• Apple Inc. and Google LLC are not responsible for the maintenance, support, or warranty of DRI COPILOT.
• InAppBot, not Apple or Google, is solely responsible for addressing User or third-party claims related to the app.
• Third-party beneficiary (Apple): Apple Inc. and its subsidiaries are third-party beneficiaries of this license and have the right to enforce it against you as a third-party beneficiary.
• In case of conflict between these Terms and the store terms, the more restrictive terms shall prevail.

8. Community rules and user content

DRI COPILOT allows you to submit incident reports, vehicle plate alerts, and other community content. You are solely responsible for the legality, accuracy, and consequences of your content.

8.1 Prohibited conduct

• Do not post false, defamatory, misleading, fraudulent reports, or those that incite violence or harm.
• Do not post personal information of third parties (doxxing) without a legal basis, court order, or valid authorization.
• Do not upload malware, viruses, illegal content, child exploitation material, or material that infringes third-party intellectual property rights.
• Do not use the reporting system to harass, threaten, discriminate against, or intimidate other users, drivers, or third parties.
• Do not manipulate the voting or alert system through multiple accounts or fraudulent means.
• Do not use information from community reports, alerts, or user-generated data for surveillance, enforcement, imposition of sanctions, or punitive actions against drivers. Any account linked to enforcement use will be terminated immediately and permanently.

8.2 License over user content

By submitting content to the Service, you grant us a worldwide, non-exclusive, irrevocable (during the life of the Service), sublicensable, and royalty-free license to host, use, reproduce, adapt, translate, and display your content solely to operate, improve, promote, and protect the Service. We will not claim ownership of your original content.

8.3 Community content accuracy

Reports, alerts, and content generated by other users are not verified by InAppBot and may be inaccurate, misleading, or outdated. InAppBot does not guarantee the accuracy, reliability, or timeliness of user-generated content.

9. Moderation, suspension, and termination

InAppBot may, at its reasonable discretion:

• Monitor, review, moderate, or remove user content without prior notice when there is a reasonable risk or breach of these Terms.
• Limit, temporarily or permanently suspend, or terminate accounts that violate these Terms, pose a legal or security risk, or generate system abuse.
• Implement automated and manual filters to detect prohibited content or suspicious activity.
• Cooperate with authorities when required by law, exclusively upon a valid court order or binding legal mandate.

To the extent reasonable and where not prohibited by law, we will make efforts to notify you before permanent actions, except in cases of emergency, legal risk, or security.

Anti-surveillance protection: InAppBot will not voluntarily provide user data, community reports, or app-generated information to regulatory agencies, law enforcement, or the TLC for enforcement or sanctioning purposes against drivers, except when a valid court order issued by a competent court exists. Informal, administrative, or convenience-based requests will be rejected. InAppBot reserves the right to legally challenge any request it deems excessive, indiscriminate, or contrary to the privacy rights of its users.

10. Marketplace, payments, and purchases

10.1 Commerce model

The DRI COPILOT marketplace operates under a mixed e-commerce model:

• Direct sale by InAppBot: InAppBot Inc. purchases, imports, and/or stores products that it sells directly to the User. In these transactions, InAppBot is the seller and directly responsible to the buyer.
• Dropshipping: Some products are shipped directly from the manufacturer or supplier (domestic or international) to the User. InAppBot is the registered seller of the transaction and responsible to the buyer, even though it does not physically handle the product.
• Third-party sellers: In the future, the marketplace may include products from independent sellers. In that case, the seller's identity will be clearly indicated at the time of purchase, and the third party's sale, return, and warranty conditions will apply additionally.

10.2 Product origin and shipping times

• Products may be sourced, manufactured, or shipped from the United States, China, or other countries. The country of origin or shipping will be indicated when possible in the product description.
• Estimated delivery times: Products shipped from the US: 3-10 business days. Products shipped from abroad (China or others): 15-40 business days. These timeframes are estimates and may vary due to customs, logistics, or force majeure.
• InAppBot commits to complying with the FTC Mail Order Rule (16 CFR 435): if an order cannot be shipped within the indicated timeframe, the User will be notified and may cancel with a full refund.
• International products may be subject to import taxes, tariffs, or customs charges under the laws of the destination country. These charges, if applicable, are the buyer's responsibility unless otherwise indicated at the time of purchase.

10.3 Payments and security

• The integrated marketplace uses third-party services for catalog, checkout, and payment processing (Shopify), as well as logistics and order fulfillment.
• Prices, availability, taxes, and applicable charges are displayed at the time of purchase and may change without prior notice.
• All payment information is managed directly by Shopify through its secure checkout (hosted checkout). InAppBot never stores, processes, or has access to complete payment card data.
• All prices are displayed in US dollars (USD) unless otherwise indicated.

10.4 Returns, refunds, and warranties

• Return period: The User has 30 calendar days from receipt of the product to request a return, provided the product is in its original condition, unused, and with its packaging.
• Defective or incorrect products: If the product received is damaged, defective, or does not match the order, InAppBot will cover return costs and offer a replacement or full refund.
• Return costs: For returns due to buyer preference (not defect), return shipping costs are the User's responsibility.
• Refunds: Refunds will be processed to the original payment method within 10 business days following receipt of the returned product or approval of the request.
• Products without warranty: Unless expressly stated, marketplace products are sold "as-is" without extended warranty from InAppBot. Manufacturer warranties, if any, apply according to their own terms.
• To initiate a return or claim, contact team@dricopilot.ai.

10.5 Marketplace liability limitation

• InAppBot does not guarantee that products will meet subjective expectations of quality, performance, or appearance beyond what is described in the product listing.
• Product images are illustrative and may differ slightly from the actual product in color, size, or presentation.
• InAppBot's maximum liability for any marketplace product is limited to the price paid by the User for that specific product.
• InAppBot shall not be liable for indirect, consequential, punitive, or incidental damages arising from the use of products purchased in the marketplace.

11. Subscriptions, in-app purchases, and Nitro Pro

11.1 Subscription service description

DRI COPILOT offers a premium subscription plan called "Nitro Pro" that unlocks advanced features, including (but not limited to):

• Real-time navigation with voice instructions and route optimization.
• AI-powered voice assistant ("DRI"), your intelligent copilot.
• Automated document monitoring: TLC license, vehicle registration, DMV suspensions, and parking violations, with proactive alerts about status changes and expirations.
• Proximity alerts: no-parking zones, no-stopping zones, stop signs, taxi zones, one-way streets, hydrants, and parking meters.
• Real-time flight data for airport pickups (JFK, LGA).
• Demand strategies based on statistical analysis of hundreds of millions of trips in NYC.
• Restaurants on the map with NYC Department of Health inspection ratings.
• Exclusive PRO pricing on marketplace products and services (mechanics, tires, car wash, diagnostics, and more).
• Access to the exclusive PRO community: request features, vote on improvements, and early access to beta updates.

The features included in Nitro Pro may be modified, expanded, or withdrawn by InAppBot at any time, with or without prior notice. InAppBot does not guarantee that a specific set of features will remain available indefinitely.

11.2 Plans and pricing

Nitro Pro is available in the following subscription plans (subject to change):

• Monthly plan: recurring billing every calendar month.
• Annual plan: recurring billing every 12 months (with a discount on the equivalent monthly price).

Prices are displayed in the application at the time of purchase and may vary by country, currency, and platform (iOS/Android). InAppBot reserves the right to modify subscription prices. Price changes will be notified in advance in accordance with the policies of the corresponding app store (Apple App Store or Google Play Store).

11.3 Free trial

InAppBot may offer a free trial of Nitro Pro for an introductory period (currently 3 calendar days). Free trial conditions:

• The free trial is only available for new subscribers who have not previously used a trial for this subscription on the same Apple ID or Google Play account.
• If you do not cancel before the trial period ends, you will be automatically charged the price of the plan selected at the time of activation.
• During the free trial, certain benefits may be limited or modified. Marketplace product and service discounts are activated progressively as our community grows.
• InAppBot reserves the right to modify the duration, conditions, or availability of the free trial, or to eliminate it at any time.

11.4 Billing and auto-renewal

• Payment platforms: all subscriptions are processed exclusively through Apple App Store (iOS) or Google Play Store (Android). InAppBot uses RevenueCat as a technology intermediary for managing and coordinating subscriptions across platforms. InAppBot does not store or have access to payment card data.
• Auto-renewal: your subscription renews automatically at the end of each billing period (monthly or annual). The renewal charge is made within 24 hours prior to the end of the current period.
• Charge: payment is charged to your Apple ID or Google Play account upon confirming the initial purchase and at each subsequent automatic renewal.
• Price confirmation: the exact price of your subscription is displayed on the purchase confirmation screen of your device before you accept the transaction. Accept only if you agree with the displayed price.

11.5 Cancellation

You can cancel your subscription at any time from your device settings:

• Apple (iOS): Settings > [your name] > Subscriptions > DRI COPILOT > Cancel subscription.
• Android: Google Play Store > Profile > Payments & subscriptions > Subscriptions > DRI COPILOT > Cancel subscription.

Cancellation conditions:

• Cancellation takes effect at the end of the current billing period. You will retain access to all PRO features until that date.
• No partial or prorated refunds are issued for unused portions of the billing period.
• Uninstalling the app does NOT cancel your subscription. You must explicitly cancel from your device settings to stop future charges.

11.6 Refunds

• Refund requests are handled exclusively by Apple (App Store) or Google (Google Play) according to their respective refund policies.
• InAppBot does not process, approve, or deny refunds directly. To request a refund, contact the corresponding platform support directly:
• Apple: support.apple.com/en-us/118223
• Google: support.google.com/googleplay/answer/2479637

11.7 Restore purchases

• If you change devices or reinstall the app, you can restore your previous purchases from the subscription screen using the "Restore purchases" option.
• Restoration requires that you use the same Apple ID or Google Play account with which you made the original purchase.

11.8 Price changes

• InAppBot may modify subscription prices. You will be notified in advance in accordance with platform requirements (Apple or Google) and these Terms.
• For active plans, price changes apply only to the next renewal period after the effective date of the change.
• You must accept the new price to continue your subscription. If you do not accept, your subscription will not renew at the end of the current period and you will lose access to PRO features.

11.9 Subscription service limitations

• The subscription grants access to PRO features based on availability. InAppBot may modify, add, or remove features without obligation to maintain a specific set of features indefinitely.
• Access to PRO features requires an internet connection and may be affected by service interruptions, scheduled maintenance, or technical factors beyond our control.
• Features based on third-party data (navigation, flight data, regulatory information) are subject to the availability and accuracy of such external sources, as established in Sections 5 and 6 of these Terms.
• The subscription is personal and non-transferable. Sharing, reselling, or transferring access to Nitro Pro to third parties is not permitted.

12. Third-party services

The Service depends on third-party infrastructure, SDKs, APIs, and products (including but not limited to Mapbox, Supabase, Firebase, Shopify, AirLabs, NYC Open Data, DMV, AI providers). InAppBot is not responsible for:

• Interruptions, performance degradation, or unavailability of third-party services.
• Changes in policies, terms, pricing, or functionality of third-party services.
• Accuracy, completeness, or availability of data provided by third parties.
• Privacy or security practices of third-party services (consult their respective policies).

13. Intellectual property

DRI COPILOT, its brand, logo, interface, design, source code, databases, texts, graphics, icons, algorithms, data models, and functionalities are the property of InAppBot Inc. or its licensors and are protected by United States and international intellectual property laws, including copyright, trademark, and trade secret laws.

No intellectual property rights are transferred to you except the limited license described in Section 7. All trademarks, logos, and service names are trademarks of InAppBot Inc. or their respective owners.

14. Privacy

The processing of personal data is governed by our Privacy Policy, which is an integral part of these Terms. By using the Service, you acknowledge that you have read and accepted the Privacy Policy.

15. Electronic communications consent

By registering for the Service, you consent to receiving communications from InAppBot by electronic means, including:

• Push notifications in the application.
• Emails to the registered address.
• In-app messages.
• Notices on our website.

You agree that these electronic communications satisfy the legal requirements of "in writing" and constitute adequate notice for all purposes, including changes to these Terms, the Privacy Policy, and any legal notices. You may opt out of marketing communications at any time, but you cannot opt out of operational or security communications while maintaining an active account.

16. Warranty disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

THE SERVICE IS PROVIDED "AS IS" (AS IS) AND "AS AVAILABLE" (AS AVAILABLE), WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, UNINTERRUPTED AVAILABILITY, ACCURACY, COMPLETENESS, OR GUARANTEED RESULTS.

WITHOUT LIMITING THE FOREGOING, INAPPBOT DOES NOT WARRANT THAT:

• NAVIGATION ROUTES, ESTIMATED ARRIVAL TIMES, OR MAP DATA ARE ACCURATE, COMPLETE, OR UP TO DATE.
• REGULATORY DATA (TLC, DMV, PARKING VIOLATIONS) REFLECTS THE OFFICIAL REAL-TIME STATUS.
• PROXIMITY ALERTS, GEOFENCES, OR NOTIFICATIONS ARE DELIVERED WITH GUARANTEED TIMELINESS OR ACCURACY.
• FLIGHT DATA OR OTHER THIRD-PARTY INFORMATION IS CORRECT OR TIMELY.
• USER-GENERATED CONTENT (REPORTS, PLATE ALERTS) IS TRUTHFUL OR RELIABLE.
• THE SERVICE IS FREE OF ERRORS, INTERRUPTIONS, VIRUSES, OR OTHER HARMFUL COMPONENTS.
• THE SERVICE MEETS YOUR SPECIFIC EXPECTATIONS OR REQUIREMENTS.

YOU USE THE SERVICE AT YOUR OWN RISK. NO INFORMATION OR ADVICE, WHETHER ORAL OR WRITTEN, OBTAINED FROM INAPPBOT OR THROUGH THE SERVICE, SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

17. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

EXCLUSION OF DAMAGES. INAPPBOT INC., ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF REVENUE, DATA, CUSTOMERS, BUSINESS OPPORTUNITIES, REPUTATION, GOODWILL, COSTS OF PROCURING SUBSTITUTE SERVICES, OR ANY INTANGIBLE DAMAGES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

LIABILITY CAP. OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE, UNDER ANY LEGAL THEORY, SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO INAPPBOT IN THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).

THE FOREGOING LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, INAPPBOT'S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

18. Assumption of risk

You voluntarily acknowledge and agree that:

• Driving vehicles involves inherent risks of accident, bodily injury, and death, and you are solely responsible for operating your vehicle safely at all times, regardless of any information provided by the Service.
• DRI COPILOT is a complementary informational tool and not a substitute for driver attention, professional judgment, and legal compliance. The app does not control, direct, or supervise your driving.
• Reliance on navigation data, alerts, regulatory information, community reports, or flight data provided by the Service is at your own and exclusive risk.
• We do not cover damages arising from your reliance on information from the Service, decisions based on outdated, incomplete, or incorrect data, failures in alert or notification delivery, or actions or omissions of third parties.
• You voluntarily assume all risks associated with the use of the Service while driving, including but not limited to: traffic accidents, collisions, personal or third-party injuries, vehicle or property damage, traffic fines, regulatory sanctions, license loss, and any direct or indirect consequences arising from your driving.
• InAppBot is not responsible if an alert does not activate, activates with delay, contains incorrect information, or if navigation suggests an inadequate, dangerous, or prohibited route. Your direct observation of the road environment and traffic signs always prevails over any information from the Service.

19. Indemnification

You agree to defend, indemnify, and hold harmless InAppBot Inc., its affiliates, officers, employees, agents, contractors, and licensors from and against any claim, demand, action, loss, liability, damage, cost, and expense (including reasonable legal fees and litigation costs) arising from or related to:

• Your use or misuse of the Service.
• Your content, reports, alerts, or communications on the Service.
• Your breach of these Terms or applicable law.
• Your violation of third-party rights (including intellectual property, privacy, or publicity).
• Your driving or operation of vehicles while using the Service.

20. Force majeure

InAppBot shall not be liable for delays, interruptions, or failures caused by circumstances beyond our reasonable control, including but not limited to: natural disasters, pandemics, wars, acts of terrorism, civil unrest, government actions, embargoes, sanctions, internet infrastructure failures, power outages, third-party service failures (including Mapbox, Supabase, Firebase, government APIs), cyberattacks, unforeseen regulatory changes, or unavailability of government APIs (NYC Open Data, DMV, TLC).

21. Changes to the Service and Terms

Changes to the Service: we may modify, update, suspend, or discontinue any functionality of the Service at any time, with or without prior notice, without incurring liability to you.

Changes to these Terms: we may update these Terms periodically. When changes are material, we will notify you by reasonable means (push notification, email, or in-app notice) with at least 15 days' advance notice before the effective date, unless changes are required by law immediately. Your continued use of the Service after the effective date implies acceptance of the updated version. If you do not agree with the changes, you must stop using the Service before the effective date.

22. Termination

22.1 Termination by the user

You may stop using the Service and request deletion of your account at any time. See Section 17 of the Privacy Policy for details on account and data deletion. Deleting your account does not automatically cancel your active subscription. You must cancel your subscription separately from your device settings (see Section 11.5) before requesting account deletion to avoid future charges.

22.2 Termination by InAppBot

We may suspend or terminate your access to the Service immediately, without prior notice or liability, if: (i) you violate these Terms; (ii) your use creates legal, security, or reputational risk; (iii) it is required by law; or (iv) we decide to discontinue the Service.

22.3 Effects of termination

Termination does not extinguish obligations already accrued. The following sections survive termination: Nature of the Service (Sec. 2), Subscriptions — accrued obligations (Sec. 11), Intellectual Property (Sec. 13), Warranty Disclaimers (Sec. 16), Limitation of Liability (Sec. 17), Assumption of Risk (Sec. 18), Indemnification (Sec. 19), Arbitration (Sec. 23), and General Provisions (Sec. 24).

23. Binding arbitration and class action waiver

23.1 Informal resolution first

Before initiating arbitration, the parties must attempt to resolve the dispute informally for at least 30 days. Send a written notification describing the dispute to team@dricopilot.ai. If the dispute is not resolved within 30 days, either party may proceed to arbitration.

23.2 Binding arbitration

Except where expressly prohibited by law, any dispute, claim, or controversy related to these Terms or the Service (including the formation, interpretation, breach, termination, or validity of these Terms, and whether a dispute is subject to arbitration) shall be resolved through final and binding arbitration administered by the American Arbitration Association (AAA) under its then-current Consumer Arbitration Rules.

• Venue: New York, NY, United States, or by videoconference/telephone at the claimant's choice for claims under USD $25,000.
• Language: English or Spanish, as agreed by the parties.
• Arbitrator: a single arbitrator selected in accordance with AAA rules.
• Arbitrator authority: the arbitrator shall have exclusive authority to resolve any question of arbitrability and may grant the same remedies as a court, but only on an individual basis.
• Costs: for claims under USD $10,000, InAppBot will cover arbitration fees if the arbitrator determines the claim is not frivolous.

23.3 Jury and class waiver

THE PARTIES WAIVE THE RIGHT TO A JURY TRIAL. THEY ALSO WAIVE THE RIGHT TO PARTICIPATE IN CLASS, REPRESENTATIVE, CONSOLIDATED, OR COLLECTIVE ACTIONS, WHETHER AS A PLAINTIFF OR CLASS MEMBER. The arbitrator may not consolidate claims of more than one person or preside over any form of representative or collective proceeding.

23.4 Mass arbitration procedures

If 50 or more similar claims are filed against InAppBot within a 60-day period (or are represented by the same attorney or firm), the parties agree that this constitutes a "mass arbitration" and the AAA's Supplementary Mass Arbitration Procedures (or equivalent procedure) shall apply. The parties will cooperate in good faith to batch and resolve the claims efficiently.

23.5 Exceptions to arbitration

• Either party may bring a claim in small claims court (small claims court) if the claim meets the jurisdictional requirements.
• Either party may seek injunctive relief (injunctive relief) in a court of competent jurisdiction to protect intellectual property, trade secrets, or prevent misuse of systems.

23.6 Statute of limitations

Any action or claim related to these Terms or the Service must be filed within one (1) year from the date the event giving rise to the claim arises, unless mandatory applicable law requires a longer period. After this period, the claim is permanently barred.

23.7 Right to opt out

You may opt out of this arbitration clause by sending written notification to team@dricopilot.ai with the subject line "Arbitration Opt-Out" within 30 calendar days following your first acceptance of these Terms. The notification must include your name, email associated with your account, and a clear statement that you wish to opt out of arbitration. If you exercise the opt-out, your disputes will be resolved in courts pursuant to Section 23.8.

23.8 Governing law and jurisdiction

These Terms are governed by the laws of the State of New York, USA, without regard to its conflict of laws rules, except to the extent that the mandatory consumer protection legislation of your jurisdiction of residence provides otherwise. If arbitration does not apply (due to opt-out or exception), the parties consent to the exclusive jurisdiction of the federal and state courts located in New York County, State of New York.

24. General provisions

• Entire agreement: these Terms, together with the Privacy Policy, Cookie Policy, and any additional policies incorporated by reference, constitute the entire agreement between the parties and supersede any prior agreements on the same subject matter.
• Severability: if a clause or provision of these Terms is declared invalid, illegal, or unenforceable by a competent court or arbitrator, the remaining provisions shall remain in full force and effect. The invalid clause shall be modified to the minimum extent necessary to make it enforceable.
• Waiver: the failure of InAppBot to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing.
• Assignment: you may not assign, transfer, or delegate these Terms or your rights or obligations without InAppBot's prior written authorization. InAppBot may freely assign these Terms and its rights and obligations to any affiliate, successor, or acquirer of all or substantially all of its assets or business.
• No agency: nothing in these Terms creates an employment, agency, partnership, joint venture (joint venture), or franchise relationship between you and InAppBot.
• Sanctions and export controls: you must not use the Service if you are subject to applicable sanctions, embargoes, or export restrictions of the United States (including OFAC), the European Union, or other competent jurisdictions.
• Force majeure: InAppBot shall not be liable for any delay, interruption, failure, or breach of the Service caused, directly or indirectly, by events beyond its reasonable control, including but not limited to: natural disasters, pandemics, epidemics, wars, terrorism, civil unrest, government sanctions, embargoes, cyberattacks, denial-of-service attacks (DDoS), third-party infrastructure failures (including Supabase, Firebase, Mapbox, Shopify, Apple, Google, or other providers), power outages, telecommunications or internet failures, regulatory or legislative changes, strikes, or any other force majeure event recognized by applicable law. During a force majeure event, InAppBot's affected obligations shall be suspended without constituting a contractual breach.
• Headings: section headings are for convenience only and do not affect the interpretation of these Terms.
• Language: in the event of any discrepancy between translated versions of these Terms, the Spanish version published on this page shall prevail.

25. Legal contact

For legal inquiries, arbitration requests, opt-out notifications, or any matter related to these Terms, write to us at the email address above.